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IT HELP DESK ASSISTANT

 

Company:

SMYTHS TOYS
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Job Reference Number

14569844

Client ID:

RI/HD160212
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Posted On:

Feb 16 2012

Location:

GALWAY
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Job Type:

Permanent

Salary:

DOE
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We are currently looking to recruit an IT Help Desk Assistant to join the IT Department in our Head Office.

The successful candidate will support the IT team within the Company.

Reporting to the IT Help Desk Supervisor:

Responsibilities/Duties include:
1. PC setup and maintenance
2. Printer maintenance
3. Providing remote PC support to all Stores
4. First level network administration
5. First level troubleshooting of systems
6. Answering calls/emails as part of the support team
7. Internal reporting and projects as requested
Experience/Skills:
· Third level IT qualification
· Minimum of three years IT back office experience
· Knowledge in the following systems is essential:
o XP
o Microsoft Office products
· Knowledge in the following systems is beneficial:
o Microsoft Navision
o ESX VMware
o Microsoft Server 2003
o Operating systems (XP, Vista)
o Firewalls and Routing
o Imaging Technologies
· Strong problem solving abilities
· Ability to multitask and prioritize and work under minimal supervision
· Excellent verbal, written, communication and interpersonal skills
· Be highly motivated and ambitious, and have an appetite for hard work

This is an exciting opportunity to join and gain experience in a highly successful and dynamic organisation with significant growth plans.

To Apply:
Please visit our website www.smyths.com and apply online
Closing date for all applications is March 2nd 2012